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Information, Guides and Manuals

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The National Business & Disability Council (NBDC) is pleased to make available to its corporate partners the following information, guides and manuals.

A Toolkit for Establishing and Maintaining Successful Employee Resource Groups
This informational toolkit was prepared in recognition of the increasing number of employers expressing an interest in developing or enhancing Disability Employee Resource Groups.

An Introduction to Disability Etiquette
Proper etiquette is important in all professional situations, and employees need to know what is appropriate when working with a colleague or client that may have a disability. An Introduction to Disability Etiquette is an overview, covering a range of disabilities, “People First” Language, and why smart companies will be looking to hire and retain employees with disabilities in the future. This a free, online presentation that requires Adobe Flash. Call (516) 465-1519 for more information.

Disability Resource Group Compendium
Due to the increasing number of NBDC members expressing interest in developing and / or enhancing Disability Employee Resource Groups to serve as resources to the organizations, the following information was collected and disseminated with the permission of participating NBDC member companies.

Disability Etiquette Guide: Communicating with a Person who is Blind or Visually Impaired
The Guide Dog Foundation for the Blind, Inc.® has presented the following information. As this foundation communicates with and provides services to people who are blind on a daily basis, they offer the following guidelines for interacting and conversing with a person who is blind.

Disability Etiquette Guide: Guidelines for Disability Specific Etiquette
This guideline provides tips on specific etiquette when speaking to individuals with mobility impairments, visual impairments, Deaf or hard-of-hearing, and non-obvious disabilities.

Disability Etiquette Guide: Providing Quality Services to Customers with Disabilities
The key to providing quality services to customers with disabilities is to remember that all customers are individuals. Persons with disabilities come in all shapes and sizes with diverse personalities, abilities, interests, needs, and preferences-just like every other customer. Below are some basic tips for interacting with customers who have disabilities. However, in most cases, the best way to learn how to accommodate customers with disabilities is to ask them directly.

Disability Etiquette Guide: Using the National Relay Service (NRS)
The NRS operates as a communication bridge to enable people who are deaf, hard of hearing or who have speech communication impairments and who use a TTY to communicate with hearing persons using a telephone via standard telephone service.

Disability Etiquette Guide: Using a TTY
TTY is the acronym for Teletypewriter and is also referred to as a TDD, which is the acronym for Telecommunications Device for the Deaf. TTY is currently preferred.

Disability Etiquette Guide: Words with Dignity and Disability Etiquette
This guideline provides tips on preferred words and phrases, as well as ones to avoid.

Emerging Leaders Corporate Presentation
Hear from other executive about the benefits of the Emerging Leaders internship program for students with disabilities in this online presentation. Emerging Leaders places students at high-profile Wall Street firms and Fortune 1000 companies. This a free, online presentation that requires Adobe Flash. For more information on becoming an Emerging Leader Corporate Partner, contact Christina Eisenberg at (516) 465-1587.

Emergency Evacuation Preparedness Checklist to include people with disabilities
This publication has been designed as an easy guide to provide guidance on general safety measures that should be implemented in the workplace, with emphasis on the evacuation of employees with disabilities.

The Roadmap
Sponsored by Motorola, this is a “Roadmap” that proactive employers can follow to assure that they are taking all the actions necessary to address the recruitment, hiring, retention, and advancement of individuals with disabilities in their organizations.

Self-Identification and Disability: Implications for Employment
The guide provides useful information on the newly-promulgated federal regulations from the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP), effective as of March 2014. The regulations impose significant obligations on federal contractors and those receiving federal subsidies, to achieve at least a 7% employment rate for employees with disabilities in their workforces (including those with visible and non visible disabilities). The guide includes relevant background information, strategies to promote self-identification, as well as “Top 10 Strategies Companies Can Use to Promote Self-Identification of Disability.”

For more information, please feel free to e-mail us at nbdcinfo@viscardicenter.org.

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